Privacy Policy (Digital Trust)

Last Updated: Nov 25, 2025

1. Introduction

GENEXRA LLC ("GENEXRA," “we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what data we collect, how we use it, the rights you may have under applicable laws—including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA)—and how you can contact us with questions.

By using our website or communicating with us, you agree to the terms of this Policy.

2. Scope of This Policy
This Privacy Policy applies to visitors of genexra.space and genexra.com and individuals who communicate with us through our website or email. It does not apply to third-party websites, services, or platforms that we do not control.

3. Information We Collect

We may collect the following categories of personal data:

a. Information You Provide

Name
Email address
Organization or affiliation (if provided)
Any messages, comments, or form submissions you send us

b. Automatically Collected Data

When you access our website, we may automatically collect:

IP address
Browser type and version
Device identifiers
Pages visited and actions taken
Time and date of visit
Referring website

We may use cookies and similar technologies to enable basic site functionality, analytics, and security.

4. How We Use Your Information

We process your personal data for the following purposes:

a. To Communicate With You

Respond to your inquiries
Provide updates or requested information

b. To Improve Our Services

Analyze website performance and user behavior
Enhance user experience

c. To Comply With Legal Obligations

Meet regulatory, security, and record-keeping requirements

5. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under one or more of the following legal bases:

Consent — when you voluntarily provide information or accept cookies.
Legitimate interest — improving our website, ensuring security, and communications.
Legal obligation — complying with laws and regulatory requirements.
Contract performance — when we communicate as part of providing requested services.

6. How We Share Information

We do not sell personal information.

We may share your data only with:

Service providers who help us operate the website (e.g., hosting, analytics, security tools).
Legal authorities if required by law or to protect our rights or safety.

All service providers are required to protect your information and use it only for the purposes we specify.

7. International Data Transfers

Your data may be processed in the United States or other locations where our service providers operate.
When transferring data outside the EEA/UK, we use appropriate safeguards such as:

Standard Contractual Clauses (SCCs)
Contracts ensuring adequate levels of data protection

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law. We typically retain personal data for 12–24 months, unless shorter or longer retention is necessary for security, analytics, or legal compliance.

When data is no longer needed, we securely delete or anonymize it.

9. Your Privacy Rights

a. GDPR Rights (EEA/UK Users)

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your data
Object to or restrict certain processing
Request data portability
Withdraw consent at any time (if consent was the legal basis)
File a complaint with a supervisory authority

b. CCPA Rights (California Residents)

California users have the right to:

Know what categories of personal information we collect and use
Request access to the specific data we hold about you
Request deletion of your personal information
Request information about how data is shared
Opt out of the sale or sharing of personal information (we do not sell or share data under CCPA definitions)
Not be discriminated against for exercising your rights

Sensitive Personal Information
We do not collect or process “sensitive personal information” as defined under the CCPA/CPRA.

How to Exercise Your Rights

Email us at mission@genexra.space with your request.
We may need to verify your identity before processing certain requests.

10. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

Enable core site functionality
Conduct analytics
Improve security

You can manage or disable cookies through your browser settings. Some features may not work properly without them.

10.1 Do Not Track Signals
Some browsers offer a “Do Not Track” (DNT) feature. Our website does not currently respond to Do Not Track signals, but we may update this if browser standards evolve.

10.2 Cookie Consent (EEA/UK Visitors)
Visitors from the EEA or UK may be shown a cookie consent banner in accordance with GDPR and ePrivacy requirements. Non-essential cookies will only be used if consent is provided.

11. Security

We use industry-standard technical and organizational safeguards—such as encryption, secure access controls, and monitoring—to protect your data.
While no system is perfectly secure, we continually evaluate and update our practices.

12. Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect personal data from children under 13.
If we learn that such data has been collected, we will delete it promptly.

13. Changes to This Privacy Policy

We may update this Policy from time to time. When we do, we will revise the “Last Updated” date at the top of the page.
Your continued use of our site after updates constitutes acceptance of the updated Policy.

14. Contact Us

If you have questions, requests, or concerns, contact us at:

mission@genexra.space